Terms of Service

Last updated: 4 June 2026

1. Acceptance and parties

These Terms of Service (the "Terms") govern your use of PLOT (the "Service"), which includes the website at plotplan.land, the web application at plotplan.land/app, and the PLOT mobile apps for iOS and Android.

The Service is operated by The Coochin Company (ABN 59 670 336 963), based in Queensland, Australia. In these Terms "we", "us", and "our" refer to The Coochin Company.

By creating an account, signing in, or installing the Mobile App, you accept these Terms. If you are using the Service on behalf of an organisation, you confirm you have authority to bind that organisation. If you do not accept these Terms, do not use the Service.

2. Definitions

• Account: your registered user account.
• Project Data: the geometries, addresses, notes, photos, and other content you create inside a PLOT project.
• Free, Pro, Pro+, Team, Enterprise: the subscription tiers described in section 5.
• Aggregate Insights: de-identified statistical outputs derived from Project Data at a regional level, as defined in section 8.
• Mobile App: the PLOT iOS and Android applications, distributed through the Apple App Store and Google Play once released.

3. Eligibility and account

• By creating an Account you confirm you have legal capacity in your jurisdiction to enter into these Terms. If you are using the Service on behalf of an organisation, you confirm you have authority to bind that organisation.
• You are responsible for keeping your sign-in credentials safe and for activity that occurs on your Account.
• One human per Account. Credential sharing is not permitted on Free, Pro, or Pro+. Team subscriptions are licensed per seat, each seat is one human, and the minimum seat count is shown at checkout; Enterprise seat counts are defined in the relevant order form.
• You agree to provide accurate registration details and keep them current.

4. What PLOT does (and does not do)

PLOT is a planning tool. It lets you draw infrastructure, paddocks, water and power runs, structures, and other features on satellite and street-map imagery for any piece of land. It is offered on a freemium basis: a Free tier plus paid Pro, Pro+, Team, and Enterprise tiers.

PLOT is a planning aid, not a substitute for professional surveying, engineering, geotechnical, hydrology, septic, water-rights, planning-permission, or legal advice. Layouts created in PLOT should be verified by qualified local professionals and the relevant local authority before construction begins.

5. Plans, fees, billing, and tax

• Free: no card required, no fee. Includes cloud save and the same satellite basemap as the paid tiers, subject to the Free-tier usage limits shown in the app.
• Pro and Pro+: recurring subscriptions billed in your local currency on a monthly or annual interval that you choose at checkout. We currently support AUD, USD, CAD, and EUR; the price shown at checkout is the price billed. Annual billing is offered at a discount to the equivalent monthly price.
• Team: a recurring subscription licensed per seat, billed on a monthly or annual interval, with a minimum number of seats shown at checkout. The total charge is the per-seat price multiplied by the number of seats on the subscription.
• Enterprise: bespoke pricing documented in a separate written agreement that supersedes the conflicting clauses of these Terms for that customer.
• Stripe Tax is enabled. GST (Australia), VAT (EU), HST (Canada), and equivalent taxes are calculated and shown at checkout per your billing address.
• Subscriptions auto-renew at the end of each billing period unless cancelled. We will send a renewal reminder by email a reasonable time before the renewal charge for annual plans.
• We may change pricing on at least 30 days' written notice. Existing subscribers keep their current price until the first renewal after the notice period; if you do not accept the new price you can cancel before the renewal without penalty.

6. Cancellation, refunds, and downgrades

You can cancel at any time from your Billing screen > "Manage billing", which opens the Stripe Customer Portal session in your browser. Cancelling there is a single action and takes effect at the end of the current billing period; you retain your paid features until then. Outside the consumer rights preserved by section 16, we do not offer pro-rata refunds for unused time within a billing period. If a subscription charge is declined, we apply a three-day grace period before features are downgraded to Free.

On downgrade from any paid tier to Free your projects remain accessible and paid-only features become read-only. No project data is deleted.

7. Your Project Data and intellectual property

You keep all ownership and intellectual-property rights in your Project Data. We do not claim any right to your designs.

You grant The Coochin Company a worldwide, royalty-free, non-exclusive licence to store, transmit, render, back up, and export Your Project Data solely as needed to operate the Service for you. This licence ends when you delete the relevant project or your Account, subject to the retention windows described in the Privacy Policy.

Your Project Data is stored in our managed database hosted in Sydney, Australia, scoped to your Account — except photo / image attachments, which are held by our object-storage provider (Cloudflare R2; see the Privacy Policy). A local cache is also kept in your browser's IndexedDB (web) or device storage (Mobile App) for offline tolerance and fast save-on-edit. You can export your full dataset at any time from your Account screen > "Download my data".

8. Aggregate Insights licence

You retain all ownership of your Project Data. You grant The Coochin Company a worldwide, royalty-free, non-exclusive licence to create de-identified, aggregated statistics from Project Data at a regional level (for example, the number of planned structures within an Australian Statistical Geography Standard Statistical Area Level 3, or the proportion of plans that include a dam versus a bore), which we may publish or share as non-personal Aggregate Insights.

Aggregate Insights will not identify you, your Account, or any specific parcel, and will not be reconstructable into your individual Project Data. We will only publish a value where the underlying contributor count exceeds a minimum threshold (we plan to set this at 25 distinct accounts per cell) and we will suppress any cell that could reasonably re-identify an individual property. Status: the aggregation pipeline itself is not yet running; the per-user opt-out below is wired today and will be honoured from the first run.

You can opt out of contributing to Aggregate Insights at any time from the Privacy section of your Settings page without losing access to the Service or any feature. Opting out applies on a forward basis. See the Privacy Policy section 11 for the full data-handling detail.

9. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, or to plan or facilitate harm to people, property, or the environment in violation of applicable law.
• Reverse engineer, decompile, or attempt to extract the source code of the editor or the Service, except to the extent the law expressly permits.
• Redistribute, resell, sublicense, or white-label the Service, or extract or syndicate map tiles, geocoding results, or Aggregate Insights, without our prior written agreement.
• Interfere with the Service's infrastructure, attempt to bypass rate limits or per-tier quotas, scrape tiles, or pool access across multiple Accounts.
• Upload content that infringes intellectual-property rights, violates someone's privacy, or breaks the law in the place you are using the Service.
• Upload a photo or image of an identifiable person, or of private property or a private interior, unless you have the rights and any consents needed to do so. You are responsible for ensuring you may lawfully capture, upload, and store each photo you add, including any privacy, likeness/personality, or property-access rights of the people or owners involved. Do not upload photos obtained by trespass or by covert or unlawful surveillance.
• Harass, threaten, or abuse other users via share links, invitations, or any other Service mechanism.

10. Third-party content and map data

PLOT renders map imagery and geocoding results supplied by third-party providers, including Mapbox (satellite imagery and geocoding) and Nominatim / OpenStreetMap (a fallback basemap and geocoding source). Your use of that data is subject to those providers' own terms, including the Mapbox Terms of Service and the Open Database License (ODbL) for OpenStreetMap-derived data.

We do not warrant the accuracy, completeness, or currency of any map imagery or geocoding result. Imagery may be months or years out of date. You must not extract, syndicate, or resell the third-party tile or geocoding data accessed through the Service.

11. Mobile App (Apple App Store and Google Play)

The Mobile App is licensed, not sold, for use on devices you own or control under the terms of the platform store from which you downloaded it.

iOS (Apple App Store). The following acknowledgements apply when you obtain the Mobile App from the Apple App Store, in addition to the rest of these Terms:

• Parties: these Terms are between you and The Coochin Company only. Apple is not a party to these Terms and is not responsible for the Mobile App or its content.
• Scope of licence: the licence granted to you is non-transferable and limited to use of the Mobile App on Apple-branded products you own or control, in line with Apple's Media Services Usage Rules.
• Maintenance and support: The Coochin Company is solely responsible for any maintenance and support of the Mobile App. Apple has no obligation to provide any maintenance or support.
• Warranty: The Coochin Company is solely responsible for any product warranties (whether express or implied by law that cannot be excluded). If the Mobile App fails to conform to any applicable warranty, you may notify Apple, and Apple's only warranty obligation will be to refund the purchase price (if any) you paid for the Mobile App. Subject to that, any further warranty claims are the responsibility of The Coochin Company.
• Product claims: The Coochin Company is responsible for addressing any claims relating to the Mobile App, including product-liability claims, claims that the Mobile App fails to conform to any legal or regulatory requirement, and claims arising under consumer-protection law. Apple is not responsible.
• Intellectual property: if a third party claims the Mobile App or your possession or use of it infringes that third party's intellectual property rights, The Coochin Company (and not Apple) is solely responsible for the investigation, defence, settlement, and discharge of any such claim.
• Legal compliance: you confirm you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and you are not listed on any US Government list of prohibited or restricted parties.
• Third-party terms: you must comply with any applicable third-party agreement when using the Mobile App (for example, your wireless data services agreement).
• Third-party beneficiary: Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and on your acceptance of these Terms Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
• Contact: for any question, claim, or complaint about the Mobile App, contact The Coochin Company at [email protected].

Android (Google Play). When you obtain the Mobile App from Google Play, you also accept the Google Play Terms of Service in addition to these Terms. Google is not a party to these Terms and is not responsible for the Mobile App or for resolving claims about it; the same allocation of responsibility described in the iOS list above (maintenance, support, warranty, product, IP, contact) applies between you and The Coochin Company.

12. Service availability and changes

Free is provided without an uptime commitment. The paid tiers (Pro, Pro+, Team, and Enterprise) are provided on a reasonable-efforts basis. We may release new features as beta or experimental and label them as such; beta features are excluded from any service warranty.

We may add, change, or retire features with notice that is reasonable in the circumstances. Material reductions in functionality on a paid tier will be announced by email at least 30 days in advance and you may cancel without penalty before the change takes effect.

13. Suspension and termination by us

We may suspend or terminate your access to the Service for a material breach of these Terms, for non-payment, or for use that poses a risk to other users or to the Service. Where reasonable we will provide notice and a chance to cure. Serious abuse may be terminated immediately.

14. Termination by you and data export

You can stop using the Service at any time and delete your Account from your Account screen > "Delete my account". Before deletion, use the data export to download a ZIP containing all of your Project Data, your account profile, and your billing history. On termination, your licence to use the Service ends and we will retain or delete your data per the Privacy Policy retention schedule.

15. Privacy

Your privacy is governed by the Privacy Policy, which forms part of these Terms. For any privacy matter, write to [email protected].

16. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or any other applicable law that cannot lawfully be excluded. Where consumer-protection statutes in your jurisdiction grant mandatory rights, those rights apply in addition to anything stated in these Terms.

17. Warranties

Subject to section 16, the Service is provided "as is" and "as available". We do not warrant that it will be uninterrupted, error-free, secure against every threat, or free of harmful components. We do not warrant the accuracy of any map, geocoding, or Aggregate Insight output.

18. Limitation of liability

This clause does not exclude, restrict, or modify any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded. The cap below applies only to liability that is not preserved by the Australian Consumer Law or another mandatory consumer statute.

Subject to the carve-out above and to section 16, to the maximum extent permitted by applicable law, The Coochin Company is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including loss of data, revenue, property value, or planning-permission outcomes. Our aggregate liability for any direct damages is limited to the greater of (a) the amount you paid us for the Service in the twelve months preceding the claim, or (b) one hundred Australian dollars.

Nothing in this clause limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.

19. Indemnity

You agree to indemnify The Coochin Company against third-party claims, and reasonable legal costs of defending those claims, that arise directly from your Project Data infringing the intellectual-property rights of a third party, or from your use of the Service in breach of these Terms or applicable law, except to the extent the claim arises from our own wrongful act or breach.

20. Notice, complaints, and content takedown

If you believe content another user has added to the Service (including a photo or image attached to a plan) infringes your intellectual-property rights, depicts you or your property without the rights or consents required, is defamatory, or is otherwise unlawful, tell us at [email protected]. Describe the content, where it appears, and the basis of your complaint, and give us enough detail to locate it and to contact you.

We may, at our discretion and to the extent permitted by law, remove or disable access to any content on the Service that we reasonably believe breaches these Terms (including section 9) or applicable law, or that is the subject of a credible complaint, and we may do so with or without prior notice to the user who uploaded it. Where reasonable we will notify that user and give them an opportunity to respond. We may also suspend or terminate an Account in line with section 13 for repeated or serious breaches. Acting (or not acting) on a complaint does not make us the author or publisher of user content, and does not waive any other right or remedy available to us or to you.

21. Changes to these Terms

We may revise these Terms from time to time. Material changes take effect when we post the revised Terms (shown by the "Last updated" date). Your continued use of the Service after that constitutes acceptance. If you do not accept a change, you may cancel your subscription and delete your Account.

22. Governing law and dispute resolution

These Terms are governed by the laws of Queensland, Australia. Any dispute that cannot be resolved by correspondence with [email protected] falls to the courts of Queensland. This choice of law does not deprive you of the protection of mandatory consumer-protection statutes in the jurisdiction where you reside, including the Australian Consumer Law for users in any Australian state or territory.

23. General

• Assignment: you may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Severability: if any clause is found unenforceable, the rest stays in effect.
• Entire agreement: these Terms plus the Privacy Policy and any Enterprise order form are the entire agreement between you and us on the Service.
• No waiver: a failure to enforce a right is not a waiver of that right.
• Force majeure: neither party is liable for delay or failure caused by events beyond reasonable control (natural disasters, network outages of providers we rely on, government actions).
• Notices: to us at [email protected]; to you at the email address on your Account.

24. Contact

The Coochin Company
ABN 59 670 336 963
Queensland, Australia
General: [email protected]
Privacy: [email protected]